Pricing
The pricing structure of OnTRAC is based on the idea that different customers/agencies may have different needs. The table below shows the range of support options available. Please contact us for more information on how to get OnTRAC.
| Level 1 * | Level 2 | Level 3 | |
|---|---|---|---|
| Questions & General Support | Email support; 48 hour response time. | Telephone or email; 24 hour response time. | Telephone or email; 24 hour response time. |
| Group Training Onsite | None | 2 Sessions | 5 Sessions |
| Individual Training Onsite | None | None | 4 Sessions |
| Individual Support Onsite | None | 4 Sessions | 8 Sessions |
| Annual Cost (discounted through GSA Schedule 70 SIN 132-32) | $97,933 | $127,333 | $171,424 |
| Annual Cost (commercial) | $100,000 | $130,000 | $175,000 |
* Level 1 Service is available only after the first year.
** Level 2 and Level 3 Service packages include limited amounts of historical data migration and customized help pages. Contact us if you have questions about these options.
OnTRAC is available through GSA Schedule 70 SIN 132-32, View Macro's GSA catalog. The catalog covers a variety of Macro services, OnTRAC information can be found on page 7. The catalog is a Portable Document Format (PDF) file. You can download a free PDF reader, Adobe Reader, from Adobe.